UPDATE: A new version of NVivo developed specifically for Mac is now available. Learn more about NVivo for Mac. NVivo for Windows will operate on an Intel-based Macintosh (Mac) computer using one of the following Software products: Apple Boot Camp (Boot Camp is included in the latest Mac OS X version) Parallels Desktop for Mac […]
There are many technologies used to generate and present web content in your web browser. In most cases, NCapture and NVivo are able to capture and very closely represent this data. However, in some cases the captured data and layout will be different to how it appears in your web browser. Please refer to the […]
Why do I receive an error Cannot open or save projects on disk ‘Disk name’ when opening my project that is located on a network drive or an external USB drive?
NVivo for Mac does not support opening projects directly from a network drive. NVivo for Mac supports opening projects from external USB Drives that are formatted with the use of: Mac OS Extended file system OR Filesystem AppleFS If you are opening files from a network drive or external drives that are not formatted with […]
Why am I seeing the ‘NVivo Installation Repair wizard’? You are seeing this wizard because NVivo has detected database component problems when you tried to open a project or create a new project. The NVivo Installation Repair wizard will attempt to fix these problems automatically. It is recommended you click on Troubleshoot problems and follow […]
MacOS includes a technology called Gatekeeper, that’s designed to ensure that only trusted software runs on your Mac. Gatekeeper in macOS Catalina requires an extra verification step called notarization, and NVivo software integrations such as SPSS need to be notarized. As the SPSS integration is still being notarized by Apple, this button will not appear […]
You should deactivate your NVivo license key: Before transferring the license key to a different user. Prior to uninstalling NVivo, or moving NVivo to a new computer. Prior to reformatting or reimaging your computer. To deactivate your license key, ensure that you are connected to the Internet and then follow the steps below 1. Close […]
When I import my XML file with EndNote references in NVivo, the references are imported under Externals and the PDFs are not imported
PDFs in an EndNote library may not import into NVivo when importing the EndNote XML if: NVivo and EndNote are installed on different computers You are trying to import the Endnote file in NVivo for Windows and the EndNote file was created/exported on a Mac computer You are trying to import the Endnote file in […]
This error message could indicate that one of the components of Windows operating system (Microsoft Visual C++ 2012) has encountered a problem or is not installed on your computer. Please follow the steps below to troubleshoot this issue. You may need to get in touch with your IT for assistance with the below steps. 1. […]
When attempting to activate I receive an error message that refers to server, connect, proxy name or remote name. What action should I take?
If you try to activate your NVivo license key but your proxy server or firewall is preventing connection to our activation server, you may receive one of the following messages: Could not connect to server Unable to activate NVivo due to the following web connectivity error: The proxy name cannot be resolved:’gateway1′ Unable to connect […]
Why install the 64-bit version of NVivo? Newer computers often have 64-bit processors (CPUs) which allow software to access larger amounts of memory (RAM) than older 32-bit processors. The 64-bit version of NVivo can utilize this extra memory, allowing more effective use of your computer’s resources when memory demand is high. Support for the 32-bit […]